What is an "Active User"?

Yeeflow team
Yeeflow team

An "active user" is the user who can access the platform. Yeeflow counts the number of active users to determine how many user licenses/seats are required for a monthly/annual subscription.

 

Go to the admin center and click "User Management".

System_Admin_User_Management.jpg

  

Click on "Active Users" at left bottom and you will see these active users with green status. 

System_Admin_Users_Active_Users.jpg

Please refer to How to manage my user usage and get more details. 

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Comments

2 comments

  • Comment author
    Sara Laidlaw

    Are the vendors and customers invited to a service portal Active Users?

     

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  • Comment author
    Yeeflow team

    Hi Sara, The vendors and customers invited to a service portal are called portal users, which are managed separately. You can purchase the portal users license, which is started from 250 users with dramatical low price, compare with the standard user license. You can check the price from the Billing management in admin center. Thanks!

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