Billing overview and FAQs

Yeeflow bills based on user seats, with options for add-ons. Admins manage in Admin Center; payment via credit cards, auto-renewal.

Updated over a week ago

The standard plan of Yeeflow subscription is determined by the number of user seats in your organization. You can choose to pay per annual or per month. Besides the standard plan, there are other add-on service you can purchase if needed:

  • Add-on 1: Service Portal Users: If you are planning to use the service portal feature in Yeeflow, you can purchase the portal users. Portal users are calculated based on the numbers you purchased, which is started from 250 users.

  • Add-on 2: Public form submissions: To use the public form feature, you need to purchase the form submissions. The minimum number of submissions is 1,000.

  • Add-on 3 - Additional Storage: By default, each user seat included in the standard plan will also include 2 GB storage. The storage size is a shared space for all users. For example, if you've paid for 100 seats, your organization will have 200 GB storage to use. You can purchase additional storage if required.

Yeeflow will not ask for your billing information during your free trial, still you can manage it if any.

How can I pay?

We accept all major credit/debit cards. The subscriptions renew automatically at the end of each billing cycle. All listed prices are in USD.

View plan and subscription

System admins can find their organization's subscription plan summary, current subscription, and invoice history in the Billing management. To access the detail information, click the system settings icon from the top right corner.

This will navigate you to the system admin home page. Click to expand the "Billing" section and select "Bills & payments" to open the billing details page:

Products & Services

See an overview of your current plans and billing period.

1 Yeeflow Enterprise

See an overview of your standard plan's user seats.

  • License: Includes the total purchased seats number and the usage.

  • Recurring billing: The date of the next invoice for the organization.

  • Billing frequency: The billing cycle and expected total of your next invoice based on the current number of user seats.

  • Subscription status: Display the current billing status.

2 Service Portal Add-On

View a summary of your service portal users' plan.

  • License: Includes the total purchased service portal users and the usage.

  • Billing frequency: The billing cycle and expected total of your next invoice based on the current number of service portal users.

  • Subscription status: Display the current billing status.

3 Storage

View a summary of the storage usage.

  • License: Includes the total storage and the usage.

  • Purchased: Display the amount of additional storage you purchased for this organization.

4 Public Form

Show a summary of the public form add-on.

  • License: Includes the total form submissions and the usage.

  • Purchased: Display the amount of all submissions you purchased for this organization.

Change your plan

To change your current plan, increase the user seats or purchase additional add-on service, Click the "Upgrade" button from the top-right of the Products & Services tab.

This will navigate you to the "Upgrade Plan" page. You can select the additional seats or service from the drop-down list of "No. of Units" column.

Click the "Checkout Now" button to proceed your purchase.

To downgrade your plan, click the "Downgrade" button, and change numbers and size as needed.

Subscription invoices

View the invoice history for the organization in descending order. The most recent invoice, usually the current invoice, is at the top.

Change payment method

If the original payee has left the organization, or you want to change the card linked to your organization, you can change the payment method.

You can only pay for Yeeflow subscriptions with a credit card or a debit card that supports online transactions.


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